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よくある質問

  • Can we have a BBQ?
    At Katsuren Seatopia, BBQ is possible with rental equipment provided by our inn (bringing equipment is NG). There are multiple BBQ facilities in the vicinity of Seatpia Onnason, so I will introduce them.
  • Is there a charge for children's accommodation?
    It depends on the reservation site. Children under the age of 2 are free of charge (sleeping together) if booked directly on the inn's official website.
  • Can I send my luggage in advance by courier?
    Depending on the contents of the luggage, we can handle it. Please contact us after booking.
  • Is there a parking lot?
    Two cars are free at Katsuren Seatpia, and one car is free at Seatpia Onna Village. For more than that, please use nearby coin parking.
  • May I have a party?
    Please refrain from drinking parties, making excessive noise, etc., as it may disturb the neighborhood. Please be quiet after 21:00. We would appreciate it if you could enjoy birthday parties and celebrations with your family, gatherings with friends with alcohol, etc., while considering the noise. About House Rules
  • Cancellation fee
    Check-in is from 15:00, check-out is from 10:00. Check House Rules for cancellation fees please give me.
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