Question 1

Can we have a BBQ?

Accepted Answer

At Katsuren Seatopia, BBQ is possible with rental equipment provided by our inn (bringing equipment is NG). There are multiple BBQ facilities in the vicinity of Seatpia Onnason, so I will introduce them.

Question 2

Is there a charge for children's accommodation?

Accepted Answer

It depends on the reservation site. Children under the age of 2 are free of charge (sleeping together) if booked directly on the inn's official website.

Question 3

Can I send my luggage in advance by courier?

Accepted Answer

Depending on the contents of the luggage, we can handle it. Please contact us after booking.

Question 4

Is there a parking lot?

Accepted Answer

Two cars are free at Katsuren Seatpia, and one car is free at Seatpia Onna Village. For more than that, please use nearby coin parking.

Question 5

May I have a party?

Accepted Answer

Please refrain from drinking parties, making excessive noise, etc., as it may disturb the neighborhood. Please be quiet after 21:00. We would appreciate it if you could enjoy birthday parties and celebrations with your family, gatherings with friends with alcohol, etc., while considering the noise. 
About House Rules

Question 6

Cancellation fee

Accepted Answer

Check-in is from 15:00, check-out is from 10:00. 
Check House Rules for cancellation fees please give me.